Communication Skills for Leaders2020-12-31T10:35:18-04:00

Summary

Communication Skills for Leaders

This class is designed to help acquaint you with the art of communicating. You will learn to understand the importance of interpersonal skills in becoming a leader, be able to convey believability by keeping verbal, vocal, and visual communications consistent, practice the nine behavioral skills of interpersonal communication, and change your habits to improve interpersonal effectiveness. This content is applicable whether you are currently in a leadership role or hope to be a leader in the future.

Completion of this course will earn 0.575 CEUs.

  • Dates: Jan 8, 2021
  • Times: 9:00 am - 4:30 pm (EST)
  • Location: Virtual
  • Seats: 8
  • Price: $325.00

Outline

  • Part 1: Keys to Effective Interpersonal Communication

    • Believability
    • Behavioral Skills
  • Part 2: Developing Connection

    • Eye Contact Saved His Life
    • Developing Connection
    • Eye Communication
    • Eye Communication Patterns in Business
  • Part 3: Developing Energy

    • Developing Energy
    • Posture and Movement
    • Gestures and Facial Expressions
    • Voice and Vocal Variety
  • Part 4: Developing Credibility

    • Developing Credibility
    • Dress and Appearance
    • Language, Nonwords, and Pauses
  • Part 5: Developing Interaction

    • Developing Interaction
    • Listener Involvement
    • Humor
    • The Natural Self